Doug's Trash Removal Service Guidelines

You can sign up for trash service by calling the Doug‘s Trash Removal office at 

(607)898-3220.  Sign up by emailing Dougstrash1983@aol.com or you can also come into our office to sign up for service.  The Doug’s Trash Removal office is located at 105 West South Street in Groton, NY

CAYUGA COUNTY:

  Trash Removal in Cayuga County. 

 Please know trash tags are not needed in Cayuga County. 

You have a service DAY not service time...

Our trucks begin collection at 6:00AM each day and continue until routes are complete.   Even if your trash is normally picked up at a certain time each day, all your trash must be at the curb by 6:00AM.   Routes can change for many reasons which can alter the collection time on your street.  

Tompkins County Law states that all trash placed curbside must be properly tagged.  We cannot and will not take trash that is not properly tagged. Each tag is good for 

one (1) 30-gallon/25-pound bag of garbage.

Trash tags do vary in retail price depending on where/what store you purchase them. 

Doug’s Trash Removal trash tags are $17.00 + per sheet of 12 (25lb) tags. 

Trash tags can be purchased over the phone and mailed to you; the cost is $17.00 per sheet + S/H ($1)

Trash tags are sold at many retail locations throughout Tompkins County, trash tags are retailed at these location for around $18.00 per sheet + sales tax. 

If you place your bags curbside (not in a trash container), every single trash bag must have a Doug’s Trash Removal tag.

If you place your bags in a trash can, please ensure that ALL Doug’s Removal trash tags are visible.  We recommend tagging the handle of your can or the top bag with enough tags to cover the weight of your trash.  As a reminder, each trash tag is good for one (1) 30-gallon/25lb bag of garbage.

All garbage left behind by our drivers will be stickered.  This sticker will explain the reason for your trash not being removed.  

 Tompkins County customer

You forgot to tag your trash!  

Please remember that Tompkins County law states that ALL trash curbside  must be properly tagged.  We cannot legally remove  your garbage without proper tags.  

If your trash was left behind and there is NO sticker present, your trash was likely not curbside in time.  

We have a 6-bag per week limit. 

Each Doug’s Trash Removal Trash Tag is good for 1 (one) 25 pound bag of garbage.  Your trash bag or trash can did not have enough tags to  cover the weight. 

Cayuga County: 

NO TAGS NEEDED

 Please limit the total weight of your trash can to 50 pounds or less. Please do not use oversized trash cans; we recommend a 30-45 gallon trash container. This for sanitary reasons and to reduce the risk of injury. 

Cayuga and Tompkins Counties:  

•   We are not an automated system, we have a crew of guys working on our trucks. 

Many larger toters (64 gallons or greater) present significant safety and sanitary challenges for our team. When containers are this large, our employees are often forced to reach deep into the bins to manually remove individual bags, which is both difficult and unhygienic. Furthermore, because our drivers often work independently, attempting to lift containers that exceed 100 pounds poses a severe risk of injury.

To ensure the safety of our staff and the efficiency of our service, we kindly require that all trash containers be limited to a total weight of no more than 50 pounds. 

Thank you for your cooperation and for helping us maintain a safe work environment. 

Tompkins County: Even if you have enough tags to cover the weight (i.e. 3 trash tags to cover 75 pounds of weight), your trash will be left behind because you exceeded our maximum limit.  Reduce this problem by using multiple cans or by ensuring your trash is out every week.